Service Cover from GOS Heating

What is Covered:

• Emergency Call outs 365 days per year
• Boiler health efficiency test
• Boiler repairs including labour and parts
• Annual Boiler Service

What is not Covered:

• Boilers over 12 years old (older boilers at GOS Heating Ltd discretion) and or beyond economical repair.
• Removing sludge or hard water scale from the boiler or heating system.
• Damage caused by you or other persons.
• Consequential loss.
• Normal insured risks – The cost of repairs caused by freezing (covered under boiler PLUS+, central heating & plumbing), subsidence, structural repairs, explosion, fire, lightening, accident, flood or storm.
• The cost of damage caused by the utility companies, e.g. Gas, Electricity or water.
• Improvement works needed to bring the boiler or system to current standards.
• Re-setting of controls, including clock, thermostats and wireless devices (unless done at the time of annual service).
• Any central heating works
• Any plumbing works
• Removing asbestos associated with repairing the appliance

Note: Landlords Gas Safety Inspection (CP12) from an extra £1.00 per month

What is Covered:

• Emergency call outs 365 days per year
• Boiler health efficiency test
• Labour and parts if your system breaks down
• Boiler repairs
• Central Heating System, Inc. Pump, Radiator valves, Pipework, Control valves
• Standard Time clocks, Programmers, Room thermostats
• Repairs to gas pipework after the meter up to boiler.
• Repairs only to hot water cylinders and immersion heaters.
• Annual boiler service.

What is not Covered:

• Boilers over 12 years old (older boilers at GOS Heating Ltd discretion) and or beyond economical repair.
• Internet based controls i.e. Wave, Nest etc.
• Removing sludge or hard water scale from the boiler or heating system.
• Repairing or replacing parts of your central heating system and controls that are specifically designed for: piped underfloor heating
• The cost of repairs needed due to design faults unless it is GOS’ mistake.
• Damage caused by you or other persons.
• Consequential loss
• Normal insured risks – The cost of repairs caused by freezing (covered under plumbing), subsidence, structural repairs, explosion, fire, lightening, accident, floor or storm.
• The cost of damage caused by the utility companies, e.g. Gas, Electricity or water.
• Improvement works needed to bring the boiler or system to current standards.
• Replacing or repairing decorative or other parts which do not affect how the system works.
• Re-setting of controls, including clock, thermostats and wireless devices (unless done at the time of annual service).
• Removing asbestos associated with repairing the appliance or system.
• Repairing any damage or redecoration due to system alteration.
• Repairing or replacing any lead or steel pipes.
• Replacement of hot water cylinder and radiators.

Note: Landlords Gas Safety Inspection (CP12) from an extra £1.00 per month

What is Covered:

• Emergency call outs 365 days per year.
• Boiler health efficiency test.
• Labour and parts if your system breaks down.
• Boiler repairs.
• Central Heating System, Inc. Pump, Radiator valves, Pipework, Control valves.
• Standard Time clocks, Programmers, Room thermostats.
• Repairs to gas pipework after the meter up to boiler.
• Repairs only to hot water cylinders and immersion heaters.
• Annual boiler service.
• Hot and cold water pipes from the internal mains stopcock.
• Replacing washers in taps.
• Cold water storage tank.
• Leaking over flow pipes.
• Standard ball valves and toilet syphon.
• Pipes that have burst as a result of cold weather.
• Waste pipes from sinks and baths.
• Pipework to the shower.

What is not covered

• Boilers over 12 years (older boilers at GOS Heating Ltd discretion) and or beyond economical repair.
• Replacing taps.
• Replacing showers.
• Electric showers.
• Repairing or replacing the mains cold water stopcock, water softeners, shower pumps and mixer valves, combined
  overflow and pop up waste mechanism, mechanical pumps, water filters, swimming pools, decorative garden features, rainwater pipes and guttering, macerators and electrical units for toilets.
• Repairing or unblocking drains.
• Items listed as not covered under Boiler and Central Heating System Cover as above.
• Shower heads or shower controls.

Note: Landlords Gas Safety Inspection (CP12) from an extra £1.00 per month

What is Covered:

• Emergency call outs 365 days per year.
• Boiler health efficiency test.
• Labour and parts if your system breaks down.
• Boiler repairs.
• Central Heating System, Inc. Pump, Radiator valves, Pipework, Control valves.
• Standard Time clocks, Programmers, Room thermostats.
• Repairs to gas pipework after the meter up to boiler.
• Repairs only to hot water cylinders and immersion heaters.
• Annual boiler service.
• Hot and cold water pipes from the internal mains stopcock.
• Replacing washers in taps.
• Cold water storage tank.
• Leaking over flow pipes.
• Standard ball valves and toilet syphon.
• Pipes that have burst as a result of cold weather.
• Waste pipes from sinks and baths.
• Pipework to the shower.

Beyond Economical Repair (B.E.R)
Our engineer can decide that your boiler is beyond economical repair, and you will be eligible for a like for like
new energy efficient boiler if:
a) the boiler has been serviced every year by GOS Heating since it was installed;
b) the age of the boiler is no more than 7 years old;
c) there has been no breach on information provided

What is not covered

• Replacing taps.
• Replacing showers.
• Electric showers.
• Repairing or replacing the mains cold water stopcock, water softeners, shower pumps and mixer valves, combined
  overflow and pop up waste mechanism, mechanical pumps, water filters, swimming pools, decorative garden features, rainwater pipes and guttering, macerators and electrical units for toilets.
• Repairing or unblocking drains.
• Items listed as not covered under Boiler and Central Heating System Cover as above.
• Shower heads or shower controls.

Note: Landlords Gas Safety Inspection (CP12) from an extra £1.00 per month